What is Two-Factor Authentication?

Two-factor authentication adds an additional layer of security by adding a second step to the login process. It takes something you know (ie. your password) and adds a second factor, typically something you have (such as your phone). Since both are required to log in, the threat of a leaked password is lessened.

One of the most common and simplest forms of Two-Factor Authentication is Time-Based Tokens. With Time-Based Tokens, in addition to your regular username & password, you also have to enter a 6-digit code that re-generates every 30 seconds. Only your token device (typically a mobile smartphone app) will know your secret key and be able to generate valid one-time passwords for your account.

We recommend enabling two-factor authentication to provide an extra layer of security to your account.

Although there are many Apps that can do this, we recommend using the Google Authenticator App. Just search for it in your App Store, download and install it, and follow the instructions.

How do I actually enable Two-Factor Authentication?

You can simply go to our knowledgebase and read the following article: Two-Factor Authentication

Still not sure? Log a support ticket for additional assistance...